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How To Connect Your New Wireless Controller To Xbox One

Connecting a wireless controller to your Xbox One

We honestly try to help you folks as much as we possibly can and we have a very simple guide below so you can have one less thing to hassle your new console experience.

We explain the full set up procedure, the troubleshooting hints that may come in handy, and of course how to connect a gamer profile to a controller.

Read on.

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Overview

Connecting a wireless controller to your Xbox One console (also known as “enrolling” your controller) is a snap. It takes just a couple of minutes.

There are three ways you can connect your controller:

  • Using the console’s connect button
  • Using Kinect
  • Using a USB to micro-USB cable.

Enroll the controller using the console’s connect button

  1. Power on your Xbox One console.
  2. Insert AA batteries (or rechargeable batteries from the Xbox One Play & Charge Kit) into the controller. SeeUsing AA batteries in your Xbox One Wireless Controller.
  3. Turn on your controller by pressing and holding the Xbox button until the controller turns on. The Xboxbutton will pulse, indicating it’s not yet connected to a controller. If the Xbox button is lit solid, then the controller is already connected.
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Note If the controller doesn’t turn on, check the batteries. If you’re using rechargeable batteries, make sure that they’re charged.

  1. Press and release the connect button on the console.
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  1. Within 20 seconds, press and release the connect button on the controller. The controller’s Xbox button will quickly flash a few times, indicating that it’s searching for the console. It then switches to a solid light when connected.
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Your controller is now connected to your console. Repeat this procedure for every extra controller you want to add.

Enroll the controller using Kinect

This new way of connecting a controller is unique to Xbox One. Here’s how to do it:

  1. Power on your Xbox One console.
  2. Insert AA batteries (or rechargeable batteries from the Xbox One Play & Charge Kit) into the controller. SeeUsing AA batteries in your Xbox One Wireless Controller.
  3. Turn on your controller by pressing and holding the Xbox button until the controller turns on. The Xboxbutton will pulse, indicating it’s not yet connected to a controller. If the Xbox button is lit solid, then the controller is already connected.Note If the controller doesn’t turn on, check the batteries. If you’re using rechargeable batteries, make sure that they’re charged.
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  1. Press and release the connect button on the controller. The controller’s Xbox button will quickly flash a few times, indicating that it’s searching for the console. It then switches to a solid light when connected.
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  1. Point the front of the controller toward your Kinect sensor so that the infrared LEDs on the controller are flashing toward the sensor. The Kinect sensor will read these LEDs and automatically connect the controller to the console.Note You don’t have to be close to the Kinect sensor to connect your controller. You can perform this action from across the room.
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  1. Your controller is now connected to your console. Repeat this procedure for every extra controller you want to add.

Enroll the controller using a USB to micro-USB cable

If you have a mini-USB cable or the Xbox One Play & Charge Kit, you can connect your controller to the console by connecting the mini-USB cable between the controller and the console. This also enables the controller to act as a wired controller, even without a battery inserted. See Using the charge cable without a battery as a wired controllerfor more details.

 

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Xbox One Wireless Controller disconnects or can’t connect

Problem

If your Xbox One Wireless Controller disconnects while you’re using it, this may indicate one of the following issues:

  • The wireless controller has been inactive for at least five minutes. The Xbox One Wireless Controller is designed to stop functioning after five minutes of inactivity. For more information, see Your Xbox One Wireless Controller shuts down.
  • The wireless controller’s batteries are weak, or the Xbox One Rechargeable Battery Pack needs recharging.Notes
    • If the controller’s batteries are weak, you may experience partial functionality, such as vibration not working. By design, this partial functionality is to stretch the remaining battery life.
    • The controller may have enough power to turn back on briefly, but until the batteries are replaced, it will not stay on for long.
  • Another wireless device (such as a microwave oven, a cordless phone, or a wireless router) is interfering with the wireless controller’s connection to the console.
  • Metallic objects (such as a chrome faceplate, metal dividers, shelves, or doors of an entertainment center) that are positioned between the console and the wireless controller are causing interference with the wireless controller’s connection to the console.
  • Eight wireless controllers are already connected, and you’re trying to connect an additional wireless controller.

Solutions

To resolve this problem, try the following solutions:

Solution 1: Replace the batteries or recharge the battery pack. If the Xbox button on your Xbox One console is on, your wireless controller has power. If the Xbox button on your console is off, try replacing the batteries in your wireless controller to ensure that the controller remains connected. For more information, see Your Xbox One Wireless Controller won’t power on.

Note The controller may have enough power to turn back on briefly, but until the batteries are replaced, it will not stay on for long.

Solution 2: Restart your console. Turn your console off, wait a minute, and then turn it on again.

Note If your console is in Instant-On mode, switch it to energy-saving mode. Or, unplug the console’s power, plug it back in, and press the Xbox button on the console to restart the console.

Solution 3: Try connecting the wireless controller to the console again. Use the following methods:

  • On the wireless controller:
    1. Hold down the wireless connect button until the Xbox button flashes.
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    1. Hold down the wireless connect button again.

The light on the Xbox button on the controller will stay on, indicating that the wireless controller is connected to the console.

For more information, see Connect a wireless controller to your Xbox One console.

  • Using the Kinect sensor:
    1. Ensure that your Kinect sensor is on and faces your Xbox gaming play space.
    2. On the wireless controller, hold down the wireless connect button until the Xbox button flashes.
    3. Point the front of the wireless controller at the Kinect sensor.

    The light on the Xbox button on the controller will stay on, indicating that the wireless controller is connected to the console.

    For more information, see Connect a wireless controller to your Xbox One console.

Solution 4: Disconnect all connected wireless controllers and headsets. If you already have eight wireless controllers connected, try disconnecting some or all of the wireless controllers by holding down the Xbox button on a controller and selecting to turn it off. Then try connecting the wireless controller again. If the wireless controller still doesn’t connect to your console, your wireless controller may need to be repaired or replaced.

Solution 5: Remove objects that are between the wireless controller and the console. The wireless controller works within 19.2 feet (6 meters) of your console. However, objects placed between the wireless controller and the console might reduce this range. In addition, objects that use wireless technology (for example, cell phones)
can interfere with your wireless controller. Remove or relocate the following objects or wireless devices that might interfere with the wireless controller or console:

    • Microwave ovens
    • Cordless phones
    • Wireless routers
    • Metal dividers
    • Shelving units
    • Doors on an entertainment center cabinet

If these steps didn’t resolve the problem, go to the Online Service Center and click Start Request to request a repair.

Repair or warranty questions? See Xbox One repair: Frequently asked questions.

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How to assign a profile to an Xbox One Wireless Controller

Overview

Pair your profile to your Xbox One Wireless Controller so that your profile is in control of the action on your console. This is especially important if you have multiple users and controllers being used at the same time. By pairing your profile to the wireless controller, you ensure that everyone has the best experience, and of course, the best achievement.

If you need help on how to wirelessly sync your controller to your console before assigning a profile, see Connect a wireless controller to your Xbox One.

Automatically assign a profile to a wireless controller

You can automatically assign a profile to a wireless controller using Kinect. Just make sure you meet the following requirements:

Once you’ve met the requirements, it’s easy to assign the profile to a wireless controller using Kinect. Here’s how:

  1. Turn on the controller you want to use by pressing the Xbox button.
  2. While standing up to six feet away, point the front of the controller toward your Kinect sensor so that Kinect can see the infrared signal from the controller.
  3. Now that Kinect recognizes you and knows which controller you’re holding, it will automatically assign you to that controller.
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The following notes apply when you have multiple users or multiple controllers:

  • If you pick up a different controller, Kinect will recognize this action and reassign your profile to that controller in the same manner as it did for your controller.
  • If another recognized user picks up your controller, it will be assigned to that user.
  • If an unrecognized player picks up your controller, the controller will remain paired to your profile.

Manually assign a profile to a wireless controller

If you have a guest who wants to use a controller, or if you don’t want to automatically pair your profile with your controller by using Kinect, you can sign in using any wireless controller.

  1. Make sure the controller is powered on, and then go to the Dashboard.
  2. In the upper-right corner of the Home screen, select the profile that you want to sign in with.
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  1. The controller you’re using is now assigned to that profile.

If you have multiple controllers being used, the only way to tell which user is assigned to a specific controller is by when they can control what’s happening on the screen. There are no LED indicators on the controller or console as with the Xbox 360, because with Xbox One, you can have up to eight controllers connected at one time.

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Tips for setting up your Kinect sensor with Xbox One

Overview

This page describes a few key points to know before you set up your Kinect sensor:

Solutions

Do I have to use Kinect with Xbox One?

To get the full benefits of your Xbox One, we recommend using the Kinect sensor with the console. However, it’s not mandatory.

Note When your Kinect sensor is connected to your Xbox One console, you can turn the sensor on or off by going to the Settings menu from the Home screen, selecting Kinect, and selecting on or off. For more information, see How to turn your Kinect for Xbox One on or off.

Give the Kinect sensor “breathing room”

Like your console, the Kinect sensor needs room for the vents and fans to maintain an optimal operating temperature. Keep the area around your sensor free from clutter, and don’t cover the vents.

Don’t touch the front of the sensor when positioning it

The face of the Kinect sensor has two cameras (one VGA and one infrared camera), as well as IR sensors. Much like the cameras embedded in some of your other devices, they work best when the lens is free from smudges, so avoid touching the front of the sensor.

To position the sensor correctly, see Adjust the angle of your Kinect sensor.

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Kinect health and safety

Follow the Kinect health and safety guidelines to safely get the most out of your Kinect sensor. Learn about glare, electrical safety, and more.

 

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Peter Kelly
About Peter Kelly (1522 Articles)
Worked in the Games industry for 14 years before taking an alternative career in Delivering a High Level of service to gamers by getting their games to them in a hurry
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